Social Media is the universal tool that every business should be benefiting from. The way in which you construct your social media presence, can either boost your business or leave it feeling flat. We understand that your business has a specific set of social media needs, which is why we’ve crafted our service offering to be as flexible or as fixed – as you need it to be.
- Social Media Strategy – our experienced strat team is practiced at devising a social media approach that will help you increase your metrics and further engage your target audience.
- Social Media Content Calendar – an essential practice in executing an engaging and consistent social media strategy. Our monthly Social Media Content Calendars serve to map out your social media efforts – keeping your brand on track throughout the month and beyond.
- Social Media Profile Coordination – your social media presence may be present but what does it say about your brand? We re-align your set of social media profiles so that they are professional, brand-specific and clearly communicate with your target audience.
- Social Media Account Set Up – if you’re a social media newbie, we manage your social media set-up and guide you through the teething phase. Allowing you a set of established brand profiles, so that you can start growing your online community.
Social Media Scoops
We’d like to think of our social media offering as an ice-cream (stay with us for a minute here). Each product item represents a different flavour. Which allows you to select exactly which ‘flavours’ you like and exactly how much you want of each. By pairing this with social media guidance and expertise we are able to offer you and your brand more flexibility and better support.
- Social Media Feed Posts – content is king. Which means captivating content is a royal flush. We create still, video, GIF or animated content that will captivate your audiences in an authentic and organic way.
- Social Media Story Posts – any socially savvy individual is aware that social media stories are prime real estate. We help your brand utilize this space to its full potential.
- Social Media Platform Sharing – you may be socially active on two or five social media platforms. We customize each piece of content to ensure its compatibility on each platform.
- Social Media Captions – sharing content is one thing, and what that content is saying is another. We craft specialized captions that speak to your target audience in your unique brand language.
- Social Media Implementation – sign off, stay close to your content calendar and watch your social media plan go live. If you don’t have the time to post on social media or if you prefer content to be scheduled in advance, we manage the entire social media implementation process for your business.
- Social Media Automated Responses – creating automated social media responses is a great way to help your business stay in touch with its customers. This is a quick and effective method of immediately responding to potential customers and it helps to refine queries. Having informative automated responses drafted for your business, could help save you and your team heaps of time in the long run.
- Social Media Community Management – If your target audience is focused in the public sector, chances are, you get a lot of queries via social media. If these queries are not addressed quickly and efficiently it could result in some negative public social media displays and bad PR. We assist with effective community management, strategy and execution – so that your brand queries are resolved quickly and professionally.
- Social Media Reporting – consistency is key when it comes to social media but reporting is key-turning. Understanding what is working for your business across content types, platforms and regions will help to make social media decisions – more data-based. Knowledge of what your target audience is drawn to, will inform future resolutions and help to drive your online business forward. We compile various social media reports, depending on your brands unique social media consort.
- Social Media Advertising – once you have a good understanding of what types of content are working for your business – social media advertising helps to further boost your brand. We provide guidance, strategy, planning and advertising execution – depending on the needs of your business.